User-Centred and User-Driven Design

RELATED TERMS: Co-Design; Design Practice and Functionalism; Lack, Loss and User-Centred Design Practices

Koskinen and Thomson (2012: 79) differentiate between user-centred design and user-driven design.

User-centred design means that design innovation is focused on users’ needs and the delivery of new benefits to them in their use of products, services, environments, systems, and so on. A user-centred approach, they contend, is a strong support to incremental innovation.

User-driven design implies that innovation comes from users, leading to new approaches and methods to engaging end-users in the design process from the outset.

References

Koskinen, T. and Thomson, M. (2012). Design for Growth & Prosperity. Brussels: European Commission. Available from https://op.europa.eu/en/publication-detail/-/publication/a207fc64-d4ef-4923-a8d1-4878d4d04520 [Accessed 10 October 2014].

Published by aparsons474

Allan Parsons is an independent scholar

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